Description
My CV description:
Serene Al Bakkour
📍 Beirut, Lebanon
📞 78 900 512
✉️ serenelyunserene@gmail.com
PROFILE
Tourism Guidance student with previous experience in bakery operations and customer service. Experienced in direct customer interaction, food service, handling customer requests and complaints, restocking, and checking product expiry dates. Reliable, adaptable, and interested in developing further experience in hospitality and food & beverage service.
WORK EXPERIENCE
Bakery — Customer Service / Bakery Assistant
Al Wafaa Bakery | August 2025- January 2026
Assisted customers directly with their requests and inquiries.
Served food products including croissants, ice cream, pastries, and packaged goods.
Handled customer complaints and helped resolve issues.
Restocked products and maintained product availability.
Checked expiration dates and removed expired products.
Assisted with various day-to-day bakery operations.
Worked in a busy, customer-facing environment.
Supermarket — Order Fulfillment / Picker
Toters Fresh | July 2026- September 2026
Prepared online customer orders accurately and efficiently.
Worked in a fast-paced environment under time pressure.
Coordinated with coworkers and delivery operations.
Maintained accuracy while handling multiple orders.
EDUCATION
Lebanese University — Tourism Guidance
First-year student | [2025]
Lebanese Baccalaureate in Life Science
LANGUAGES
Arabic — Native
French — Basic
English — Fluent
SKILLS
Customer service • Communication • Teamwork • Food service • Organization • Handling customer complaints • Working under pressure • Adaptability