Position Summary We are seeking a reliable, organized, and customer-focused Customer Service Representative to join our wholesale trading team. The successful candidate will serve as the primary point of contact for customers, handling incoming calls, processing orders accurately, and coordinating with the warehouse team to ensure orders are prepared correctly and delivered on time. Key Responsibilities • Answer incoming customer calls in a professional, friendly, and timely manner. • Assist customers with product inquiries, order placement, pricing, availability, and general support. • Accurately enter and print customer orders using the company’s order management system. • Verify order details to ensure accuracy before processing. • Coordinate closely with the warehouse/floor team to ensure customer orders are prepared correctly and on schedule. • Monitor the status of orders and promptly address any discrepancies or delays. • Communicate effectively with customers regarding order updates, product availability, and delivery schedules. • Maintain accurate customer records and documentation within the system. • Work collaboratively with the sales, warehouse, and logistics teams to provide excellent customer service. • Handle customer complaints and resolve issues professionally, escalating when necessary. Qualifications • High school diploma or equivalent; additional education is an advantage. • Previous experience in customer service, order processing, or wholesale distribution is preferred. • Experience in the food, grocery, or FMCG industry is an asset. • Proficiency in using computer systems and order entry software. • Strong communication and interpersonal skills. • Excellent organizational skills and attention to detail. • Ability to multitask and work efficiently in a fast-paced environment. • Problem-solving skills and a proactive attitude. • Ability to work effectively as part of a team. Contact: 76 945 020

Location

Ras BeirutBeirut

Ad id 116967390

Listed by private user

Ali Shehade

See profile

Your safety matters to us!

Only meet in public / crowded places.
Never go alone to meet a buyer / seller, always take someone with you.
Check and inspect the product properly before purchasing it.
Never pay anything in advance or transfer money before inspecting the product.